Position Requirements: Duties and Responsibilities:
Direct day-by-day clinical operations of the PACT team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend and holiday shifts and on-call hours; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluates the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
Supervise medical records management assuring maintenance of the medical records in compliance with agency policies, Medicaid and other third party payment requirements; train staff on medical record requirements; regularly review client assessments, treatment plans, progress notes written by the staff; and supervise individual staff for medical records mastery.
Carry out and document quality-assurance activities and reviews of use of program services. Develop and maintain program policies and procedures and review as necessary.
Initiate and maintain relationships in coordination with other staff, with law enforcement and other human services agencies, and with informal community resources (e.g., landlords, employers).
Conduct clinical assessments and provide direct clinical treatment, rehabilitation and support services to clients.
Perform on-call duties for crisis intervention and for staff supervision and consultation. Provide benefits counseling (e.g. SSI, veterans’ benefits).
Provide individual supportive and symptom management; ensure immediate changes are made in treatment plans as clients’ needs change; educate and support clients’ families; and advocate for clients’ rights and preferences.
Participate in comprehensive assessment of psychiatric (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and function; activities of daily living (e.g., self-care, living situation, nutrition, money management); and family structure and relationships.
Consult with community agencies and families to coordinate client treatment.
Maintain appropriate and timely documentation of services provided in accordance with agency policies and procedures.
Participate in daily staff organizational meetings and treatment planning review meetings.
Education and Experience:
Bachelor’s Degree in Public Health Services, Human Services, Non-profit Management, Business Management, or any other related field.
One-year related management experience in administrative and program management, and experience in health-related field; preferably, in the mental illness and/or low-income populations.
Licensure in the state of Montana to practice as a LCPC or LCSW is preferred.
· Completion of CPI (Crisis Prevention Intervention), CPR, and First Aid training provided
· Ability to pass background check and driver’s license check upon offer of employment
· Provide proof of auto liability insurance coverage per Western’s policies
The team leader establishes, administers and directs the Program Assertive Community Treatment (PACT). A self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to identified clients with severe and disabling mental illnesses; supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful and respectful services to program clients; and functions as a practicing clinician on the team.